When did this new business model of rewarding new customers begin to take root and grow? What ever happened to rewarding the loyalty of the customer that has been around for a long time? I see it every where and it irritates me. All these introductory discounts that only last for 12 months and then go way up. I don't want to keep changing my services to keep my budget manageable. IT is so annoying. Even with my Cell company I can't get the best new phone because I am already a current customer so I have to pay more for it. If I was a new customer the new cool phone would be free with my two year service agreement. I would rather stay with a service that really wants me to stay and respects me for using their service for a long time. Where is the loyalty and why should I be loyal to any service if they don't really care about it?
Anyway, short rant. If you actually read my blog, let me know your thoughts.
